GENERAL TERMS AND RULES FOR PROMOTIONS AND BONUS MONEY |
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400% Welcome Bonus
200% Double Match Bonus Terms
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| Games | Cash Out Wagering Requirements** | ||||
| Regular | Silver | Gold | Platinum | Diamond | |
Valid Games* |
40 Times |
40 Times |
35 Times |
30 Times |
30 Times |
Multihand Video Poker and Video Poker. |
90 Times |
80 Times |
70 Times |
50 Times |
50 Times |
Live Dealer Games, Progressives, Craps, Caribbean Hold’em -Stud and Draw, Baccarat, Tri Card Poker, Roulette, Three Card Rummy, Sic Bo, BlackJack and 21 Games |
INVALID*** |
INVALID*** |
INVALID*** |
INVALID*** |
INVALID*** |
*Whatever other game not specifically listed on this table.
**Times Deposit Amount + Bonus Amount.
**** Wagers do not count for the fulfillment of the wagering requirements.
Players from EUROPE: All Bonuses and Promotions require double wagering play through prior to cashing out or processing any withdrawal request. Any winnings that do not comply with the required doubled playthrough for any given bonus, will be void.
Monday Cash Back Privilege:
Every Tuesday you can receive 20% Cash Back of all your deposits made on Monday between 00:00:00 AM and 23:59:59 PM CST!! After the cash back money is credited in your account; you can choose either to play it or request a withdrawal (Minimum withdrawal $150, maximum withdrawal $1,000). “NO PLAYTROUGH REQUIRED”
Further winnings derived from this promotion will be void and once the Bonus Balance is converted to Withdrawable Amount, all winnings exceeding $1000.00 will be automatically deducted.
Some restrictions and limitations may apply for this specific bonus:
- Maximum Bonus amount $500.
- Only for accounts with the complete credit card validation.
- It can be credited only once per account.
- Deposits with winnings or withdrawal requests derived from these specific deposits don't apply for this promotion.
- Further restrictions may apply depending on the account activity and overall net deposits.
Monthly Bonus Promotion:
- This promotion is valid for account in good stand, one time per month.
- Regular Wagering and cash out requirements.
- Active members one time only.
- Some restrictions and limitations may apply for this bonus.
- The bonus chips are unredeemable and will be removed from the associated cashout.
- Please check GENERAL TERMS, RULES AND REGULATIONS FOR ALL PROMOTIONS AND BONUSES in order to cash out.
Season Bonus Promotion:
- This promotion starts on Mondays, every two weeks, one time only.
- Regular Wagering and cash out requirements.
- Maximum Bonus amount $500.
- Active members one time only.
- Some restrictions and limitations may apply for this bonus
- The bonus chips are unredeemable and will be removed from the associated cashout.
- Please check GENERAL TERMS, RULES AND REGULATIONS FOR ALL PROMOTIONS AND BONUSES in order to cash out.
Birthday Bonus Promotion:
- This promotion can be credited once a year.
- Active members one time only.
- Some restrictions and limitations may apply for this bonus
- The bonus chips are unredeemable and will be removed from the associated cashout.
- Please check GENERAL TERMS, RULES AND REGULATIONS FOR ALL PROMOTIONS AND BONUSES in order to cash out.
Anniversary Bonus Promotion:
- This promotion can be credited once a year.
- Regular Wagering and cash out requirements.
- Active members one time only.
- Some restrictions and limitations may apply for this bonus
- The bonus chips are unredeemable and will be removed from the associated cashout.
- Please check GENERAL TERMS, RULES AND REGULATIONS FOR ALL PROMOTIONS AND BONUSES in order to cash out.
$1,000 Weekly REWARD ...click here
Quick Verification Bonus ...click here
Sun Palace Casino Loyalty Program ...click here
Refer a Friend Promotion ...click here
Sun Palace Casino Bonus Days
All free money offers are subject to our free trial terms referenced below. The deposit promotion is subject to the same terms and conditions and wagering requirements as our Double Match Bonus. Offer valid for invited US players only.
FREE TRIAL TERMS
Can only be redeemed if coming from a partner site and requires coupon for redeeming.
Slots (excluding progressives), Keno, and Scratch Tickets ONLY.
Any other games played are not permitted while these bonus funds are in play.
The bonus must be wagered 70 times in valid wagers before withdrawal.
The maximum bonus withdrawal is $50. The bonus is non cashable and the amount of the bonus will be deducted from the withdrawal.
This bonus can only be used once per person at one casino in the group.
Claiming more than once will void any winnings.
Due to the costs related to processing withdrawals, the minimum withdrawal is $50.Free Trial available to US and Canadian players ONLY.
Upon requesting for the withdrawal of the winnings, the player shall place at least one deposit to verify the account in the system. The minimum amount of the withdrawal starts with $150; following up on that, the player will be required to place a deposit, equal to the difference between min withdrawal amount and max cashout won from the No Deposit Bonus (unless otherwise stated). The amount of the placed deposit shall be additionally subject to bets in the face amount of the deposit done prior to requesting for the cashout.** (This will go also for the free trial Terms and Conditions).
Tournament Terms & Conditions
- Amounts of credits for Buy Ins, Add Ons and Re-Buys and Games allowed, may vary depending on the type of tournament. All specifics are published in the Tournaments Section (download version).
- Once the tournament ends, the prize can be claimed, if available for the particular tournament, via email to vipdept@sunpalacecasino.eu Otherwise, if it is prize of amount in US$, it will be automatically credited to the account's playable balance.
- Credits expire upon completion of the time allowed for the game play, within the Tournament. Any unused credit or points will be forfeited if not used within this time.
- Jackpot prizes of any kind, depending on the games available, are forfeited, while playing in Tournaments.
- Winnings coming from Tournaments are subject to our Regular Terms and Conditions for bonus money and withdrawal process.
- Any type of Bonus money cannot be used to play in any Tournaments. Any winnings derived from Bonus money play, will be void.
- Winnings coming from Slots Tournaments Prizes are subject to a total of $2,000.00 maximum cash out.
$20 FREE COUPON (Coupon 20FREECASH)
Can only be redeemed if coming from a partner site and requires coupon for redeeming.
Slots (excluding progressives) ONLY. Any other games played are not permitted while these bonus funds are in play.
The bonus must be wagered 70 times in valid wagers before withdrawal.
The maximum bonus withdrawal is $50. The bonus is non cashable and the amount of the bonus will be deducted from the withdrawal.
This bonus can only be used once per person at one casino in the group.
Claiming this bonus more than once will void any winnings.
Due to the costs related to processing withdrawals, the minimum withdrawal is $150.
This offer is available to US and Canadian players ONLY.
Upon requesting for the withdrawal of the winnings, the player shall place at least one deposit to verify the account in the system. The minimum amount of the withdrawal starts with $150; following up on that, the player will be required to place a deposit, equal to the difference between min withdrawal amount and max cashout won from the No Deposit Bonus (unless otherwise stated). The amount of the placed deposit shall be additionally subject to bets in the face amount of the deposit done prior to requesting for the cashout.** (This will go also for the free trial Terms and Conditions).
Have a question you need answered? Contact us and we'll reply within 24 hours.
$20 FREE SPINS (Coupon 20FREESPINS)
Can only be redeemed if coming from a partner site and requires coupon for redeeming.
Slots ONLY. Any other games played are not permitted while these bonus funds are in play.
Free spin winnings must be wagered 70 times in valid wagers before withdrawal.
The maximum withdrawal is $50.
This bonus can only be used once per person at one casino in the group.
Claiming this bonus more than once will void any winnings.
Due to the costs related to processing withdrawals, the minimum withdrawal is $50.
This offer is available to US and Canadian players ONLY.
Upon requesting for the withdrawal of the winnings, the player shall place at least one deposit to verify the account in the system. The minimum amount of the withdrawal starts with $150; following up on that, the player will be required to place a deposit, equal to the difference between min withdrawal amount and max cashout won from the No Deposit Bonus (unless otherwise stated). The amount of the placed deposit shall be additionally subject to bets in the face amount of the deposit done prior to requesting for the cashout.** (This will go also for the free trial Terms and Conditions).
Have a question you need answered? Contact us and we'll reply within 24 hours.
General Terms, Rules & Regulations for all Promotions and Bonuses
Minimum deposit to participate in any available promotion or bonus is $20.00
All PROMOTIONS can be Claimed or Redeemed ONLY by the use of the specific COUPON CODES, which must be entered prior making the deposit at the cashier. Otherwise the Promotion will not apply. For details, please contact our Support Staff.
Cashing-out your bonus, winnings, and deposit amount is subject to withdrawal requirements. Please read the terms and conditions of each bonus carefully. In addition, each bonus is subject to the General Rules and Regulations.
If you currently have an account balance or pending withdrawals, please contact us for instructions on how to proceed with our bonuses and promotions.
IMPORTANT: Any individual or groups of individuals attempting to defraud the casino or engaging in any type of syndicate betting will forfeit their deposits, bonuses and winnings. This includes, but is not limited to, opening multiple accounts in an attempt to claim the initial deposit bonus multiple times.
1-The casino reserves the right to close any account in which there is no activity within 180 days. Not placing a bet, not making a deposit or withdrawal, or not accessing the account, within this period, are considered examples, but not exclusively, of account inactivity and consequently, any balance is forfeited.
2- The use of bonus money (any type of coupon or manual credit) is intended for recreational purpose only. The casino reserves the right to consider a misuse of the bonuses when professional players or groups are abusing or taking advantage of our bonus program. In this case, not only the bonus feature can be suspended, but also, any winnings from wagers based on such behavior is forfeited. This action or abuse also derives in suspending the player's accounts and preventing further access.
3- Any winnings coming from bonus money, in accounts in which the last deposit is older than three months, are considered invalid and forfeited by the player, and no withdrawals will be processed. In this case, any balance will be removed from the account.
4- While playing with Bonus money, in any of its kinds, the maximum bet amount is $20.00, either in any pay line or wager in any game. Any winnings coming from bets that are higher than this maximum limit, while using bonus money, partially or totally, are void and no withdrawal can be processed. In this case, any balance could be removed at the casino's sole discretion.
5- Unless otherwise specified by the Casino; all promotional funds (bonus amount) stay in the house upon completing the wagering. Bonus money serves to enhance play and help to generate winnings; however, cannot be withdrawn as part of the winnings. The bonus will not be returned to the account but deducted from winnings by the Casino upon withdrawal. At the point of cashing out the winnings, all bonus money will be removed from the total amount of cash won by playing at the Casino.
6- Maximum cash out applies in all cases when playing with bonus money, in any of its kinds, either coupons or manual credits, unless otherwise stated for a single specific promotion or campaign. For any deposit bonus coupon from 250% or more, the maximum allowed withdrawal is the sum of 20 times the deposit amount (Maximum cash out allowed will be $5,000.00 in all cases and depend on player class, based on a deposit amount of $250.00, unless stated differently for the specific promotion), and 20 times, the deposit amount, when the bonus granted represents less than 249% (Maximum cash out allowed will be $10,000.00 in all cases and depend player class, based on a deposit amount of $500.00, unless stated differently for the specific promotion). Specially for Blackjack/21 games promotion, the maximum allowed withdrawal is the sum of 20 times the deposit amount (Maximum cash out allowed will be $2,000.00 in all cases and depend on player class, based on a deposit amount of $100.00, unless stated differently for the specific promotion) All balances exceeding the maximum cash out (MCO) will be voided and deducted from the player's account. Once the wagering requirements have been met a player may request their funds. Please note if a player continues to play at any point prior to their cash out any additional winnings will be voided and forfeit.
7- FOR FREE BONUSES: Upon requesting for the withdrawal of the winnings, the player shall place at least one deposit to verify the account in the system. The minimum amount of the withdrawal starts with $150; following up on that, the player will be required to place a deposit, equal to the difference between min withdrawal amount and max cashout won from the No Deposit Bonus (unless otherwise stated). The amount of the placed deposit shall be additionally subject to bets in the face amount of the deposit done prior to requesting for the cashout.
8- Comp points are special credits for play in any game, which are accrued for every bet, depending on the selected game. These points can be redeemed and converted into withdrawable balance, and once there is a minimum of 100 comps accrued. The maximum cash out allowed is the sum of 5 times the amount of the redeemed comps. Any exceeding request is void.
9- Only verifiable casino accounts with valid email and home addresses are permitted to claim bonuses.
10- Promotions are valid only for accounts in good standing.
11- No promotions may be combined, unless otherwise specified.
12- Promotions run for a limited time and may be changed or discontinued without notice.The casino can change, discontinue, disable or deny the use of bonus or comps money in any particular account without prior notice.
13- Limit one bonus per person, IP address, family, household and/or group. Winnings derived from casino promotions or bonus money on accounts considered duplicates will be considered invalid. The Casino reserves the right to deduct the bonus from the player's balance at its discretion.
14- If playing Multi hand Video Poker or Video Poker, wagering requirements will increase. PLEASE CHECK THE TABLE ABOVE.
15- Wagers in any form of CRAPS, CARIBBEAN HOLD'EM - STUD and DRAW, TRI CARD POKER, THREE CARD RUMMY, BLACK JACK, "21" GAMES, PONTOON, BACCARAT, ROULETTE, SIC BO, PROGRESSIVE GAMES, SOME SLOTS GAMES AND LIVE DEALERS GAMES are not applicable towards the minimum wagering requirements of any bonus unless otherwise stated. Specific bonuses may state additional restricted games. Wagering on restricted games does not count towards the fulfillment of the wagering requirements and winnings from rounds played on restricted games before meeting the wagering requirements may be removed at the time of a cash-out request.
16- Deposits are not eligible for bonuses whenever there are pending or approved withdrawals coming from or produced by that specific deposit. In addition, multi-stage promotions and/or promotions that may be granted several times will be considered closed as soon as a player produces winnings - meaning further stages of that same promotion will not apply.
17- The use of Comp Points or Comp Balance depends on the wagered amount. Every 100 Comp Points can be converted to $1.00. Comp Points awarded for every wager depend on the game and the player class and it could vary from $8.00 to $15.00 in wagers to get 1 comp point.
18- If you do not wish to participate in a bonus you may cancel its coupon in the cashier prior to making your deposit. If you have already deposited then email [email protected] to remove the bonus funds before playing. If you do not wish to receive ANY bonuses please email your request to [email protected]
19- The company reserves the right to demand verification of your identity at any time including prior to issuing payouts. This may include but is not limited to copies of ID, utility bill, front and back of credit card, and a signed credit card deposit confirmation form. If fraud or document tampering is suspected management may require notarized documents. Furthermore, if gift cards were used, these documents may be provided to the gift card reseller and/or telecommunications or credit card processing provider if required in order to document that the original credit card transactions were made by the legitimate cardholder.
20- You must enter the coupon code prior to making your deposit to be eligible to receive the bonus. If applicable to a specific promotion, you must enter the coupon code corresponding to the promotion, the deposit method you are using and according to your geographic location. Otherwise any winnings derived from the incorrect coupon could be void.
21- Bonus money (coupon codes or manual credits) cannot be used to play in Live Dealers Games. Without exception, any winnings coming from bonus money in any form, even after meeting the wagering requirements, cannot be used to play in any game within the LIVE Dealers platform. Any winnings that are produced in Live Dealer Games, from previous Bonus money, will be void and the player forfeit all earnings.
22- Players from EUROPE: All Bonuses and Promotions require double wagering play through prior to cashing out or processing any withdrawal request. Any winnings that do not comply with the required doubled playthrough for any given bonus, will be void.
Terms & Conditions
By using the Sun Palace Casino software, and provided you (the 'Player') are 18 years old or more, you will be deemed to have manifested your consent to enter into the following agreement with Sun Palace Casino and to accept its terms and conditions. Please read the agreement carefully, and consult legal counsel in your jurisdiction if you have any doubts about your rights and obligations; be sure to keep a copy for your records.
Purpose Agreement
The purpose of this Agreement is to regulate the legal relationship between Sun Palace Casino and the Player once the Player has received the Sun Palace Casino software from Sun Palace Casino.eu. Sun Palace Casino hereby grants the Player a personal, non-exclusive, non-transferable, sub-license to use the software for playing in the casino.
Declarations by the Player
The Player declares and warrants that:
- All of the Player's details contained in the registration form submitted to Sun Palace Casino are true and correct.
- The Player will use the software application to gamble on the Internet for his own private personal use only and not for any business use, or use by others.
- Commercial use of the Sun Palace Casino software is strictly prohibited.
- To the best of his or her knowledge, the Player is not contravening any laws of his home jurisdiction by using the software to gamble on the Internet.
- The Player fully understands the methods, rules, and procedures of Internet gambling through the application of the software.
- The Player is fully aware that there exists a risk of losing money when gambling on the Internet through the application of the software.
- The Player accepts all outcomes of game results as received in the client application from Sun Palace Casino game server. The Player fully accepts and agrees that software random number generator will determine the outcome of the games.
- The source of the funds used by the Player for gambling on the Internet through the application of the software is not illegal.
The player is solely responsible for the payment of any and all taxes due in the Player’s home country or the country in which the Player resides, if any, as a result of the Players use of the Sun Palace Casino software.
Declarations by Sun Palace Casino
Sun Palace Casino declares and warrants that:
- Sun Palace Casino 's operation of virtual casino gambling is directed only towards players who by the laws of their home jurisdiction are not prohibited from gambling on the Internet through the application of the software. Sun Palace Casino carries no intent to enable the Player to apply thesoftware for gambling on the Internet in contravention of any law in the Player's home jurisdiction.
- Application of the software for gambling on the Internet ensures the Player Random and fair odds ('Atlantic City, Las Vegas Rules' or better).
- Using the latest private/public key encryption, Sun Palace Casino has made every reasonable effort to ensure that all passwords and user names employed by the Player are secure against third party access while transferred on the Internet.
General Rules
The application of the software by the Player shall be made exclusively in accordance with, and governed by, Sun Palace Casino 's General Rules as detailed in the software and/or on Sun Palace Casino's Internet web site from time to time, including, without limitation, in respect of the gambling methods, playing rules, payment procedures, and payouts of winnings.
Telecommunication Service Provider
Sun Palace Casino shall not, in any way, be responsible for any acts or omissions made by Player's Internet Service Provider ('ISP') with whom Player has contracted to gain access to Sun Palace Casino.eu, and Sun Palace Casino shall not be a party to any dispute between the Player and ISP, nor shall any such dispute have any effect on the obligations of Player or Sun Palace Casino under this Agreement.
Copyrights & Trademarks
The Player undertakes to respect all applicable copyrights and/or trademarks related to Sun Palace Casino operation and the software, and to exercise all necessary prudence in the use of the encryption key and other security measures.
Abuse by Player
In the event that Sun Palace Casino believes the Player is abusing or attempting to abuse a bonus or other promotion, or is likely to benefit through abuse or lack of good faith from a gaming policy adopted by Sun Palace Casino then Sun Palace Casino may, in its absolute discretion, deny, withhold or withdraw from the Player any bonus or other promotion, or rescind any policy in respect of the Player, either temporarily or permanently.
Termination
The Player may terminate this Agreement by notifying Sun Palace Casino in writing at any time, provided the Player owes no money to Sun Palace Casino for any reason whatsoever.
Sun Palace Casino reserves the right to terminate the Player's membership, at any time and for any reason, at its sole discretion, and in particular in case of any activity that may harm Sun Palace Casino and/or its members including, but not limited to, fraud, abuse of bonuses and other promotions, frivolous and unsubstantiated claims, and misuse of the Sun Palace Casino software.
Upon termination by the Player or Sun Palace Casino as above, Sun Palace Casino shall refund the Player any funds, which may be in the Player's account over and above any amount, which may be owing to Sun Palace Casino (if any). In any case, refund shall not exceed the initial Deposit made by the Player.
Termination by the Player or Sun Palace Casino as above shall be without prejudice to recovery by either party of any amount legally due by the other party in virtue of this Agreement.
Applicable Law / Jurisdiction
This Agreement, the interpretation and execution thereof, and the relationship between the parties, shall be governed by, and construed in accordance with, the laws of the United Kingdom.
Any claim or dispute arising either directly or indirectly out of this Agreement, shall be brought before the competent court of the country of Panama which court shall have exclusive jurisdiction. Notwithstanding the foregoing, Sun Palace Casino shall have the right to institute any legal proceedings against the Player before the competent court in the Player's home jurisdiction or elsewhere.
Amendments
Sun Palace Casino reserves the right to amend these Terms and Conditions from time to time as it sees fit. The Player is advised to review these Terms and Conditions no less than once per month on the Sun Palace Casino.eu website in order to ascertain what amendments, if any, have been made.
THIS AGREEMENT IS DEEMED ACCEPTED AND SIGNED BY Sun Palace Casino AND BY THE PLAYER AS INDICATED IN THE INTRODUCTORY PARAGRAPH ABOVE UNDER THE HEADING 'TERMS AND CONDITIONS', ON THE DATE ON WHICH THE SOFTWARE HAS BEEN FIRST INSTALLED BY USER.
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